WIN-911 Feature Requests

Alarms in Intouch can be suppressed (in the alarm manager), but Win-911 doesn't honor that setting and triggers notifications regardless.

I have quite complicated subscription conditions and the ordering of the line items seem to be random. Is there a way to sort these conditions as it is really hard to find things? Making the display of the conditions more compact will help too. (m...

WIN-911 Mobile Hub’s debug mode ability to capture all inbound and outbound information regarding Reports request and generation. In particular, Report’s Event Time information in debug mode where troubleshooting WIN-911 Mobile’s Reports informati...

The previous versions (R4 and prior) displayed the alarm condition (FAIL, ON, OFF, etc) that was very useful when reviewing the alarms in the Alarm Viewer. The new version R5 displays the Alarm Type (Boolean) under the "Condition" header instead, ...

Could the OPC item list view be changed back to previous version view? The list of OPC items in Version 2021 R4 Workspace and prior included labels and could be easily viewed/edited. Now, we have to expand each item individually to see what label ...

During an alarm flood event, Win911 Voice only allows to acknowledge one alarm at a time, meaning you enter a acknowledgement code every time you listen to an alarm. In the old Win911 V7 - operators were able to listen to all alarms and acknowledg...

In a distributed installation, where WIN911 resides on a server but the SCADA is on a remote server, there is not a feature in the software that will monitor communication between the WIN911 server and the remote WIN911-SCADA module. If communicat...

We would like the ability to control the format of the mobile pop-up notification. The current format is confusing for most of our users and does not provide easily actionable information without a significant amount of context.

Our Operators and Operational Technical Services departments use the Log Viewer for Historical references on Alarms and other info and do not have access to the main WIN-911 server. On the old version we were using (3.19.9) we were able to run the...

In some systems an event can occur to generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.