WIN-911 Feature Requests

In previous version of WIN-911 we had the option to configure alarm notifications to notify only users that received an indication that an alarm has transitioned from active/unacknowledged to active/acknowledged. In the latest version of WIN-911 w...

I'd like to use Subscription (InTouch) for thousands of alarms and import only a few (less than 100) tags to use for reports.

Currently the Win911 InTouch runtime is required to be started as a regular application. Preference would be run as a service

I need to know that WIN-911 is not working. If I need an alarm annunciated, I need to be sure that WIN-911 is alive. Monitoring a heartbeat would let me know that it is still functioning and can be relied upon, especially after hours.

Multiple phones are used by on-call staff and are not assigned to specific staff due to rotating schedules. An ability to use the same authorization code or an ability to disable the authorization code feature is needed, so that staff are aware of...

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...

The OPC DA implementation used by Win911 attempts to pull in every single record field on a particular DA Server as opposed to going branch by branch. On large systems, it is unusable as it is trying to collects millions of record fields.

Seems no easy way to see all alarms/blocks under a specific Lable. We are using Label as replacement of Groups (old version). Groups were used as process areas to group relaetd area alarms. In new version we are using Lables as workaround of Group...

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...