WIN-911 Feature Requests

Tray Icon to show that the Win 911 is running. Allows operator visual confirmation the dialer is active. Added right click functionality to show connector status, bring up log viewer and restart would be helpful.

It would make viewing the reports easier by not having 12 decimal places to the right and would more closely indicate the actual condition of a status point. Currently it only displays True/False. Depending on the programming of the controllers in...

I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.

I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...

Allow me to filter and sort my Log Viewer and save that view (column options, sort, filters) into a small set of views that I can then select from to switch between them. For example, switch between a view of all alarms and a view of high severity...

I use shorthand when labeling alarms and define the abbreviated terms in the "say as" tab. This way the operator can hear the correct/expected terminology. This saves me time on the front end as an integrator and helps keep systems consistent. Thr...

Operators don't want to remember more codes. With everyone having to have a unique code I have to keep an excel spreadsheet for all of my clients to tell them their codes when they forget. It would be simple if you could just use the last 4 digits...

On the WIN-911 Mobile app, how can we change the date/time format of the alarms from mm.jj.aaaa – hh :mm PM (example 6/23/2021 9:00 PM) to jj/mm/aaaa – hh:mm (for example 23/06/2021 21:00).

For the alarm history - can you put it in a table format with each alarm on a single line, and 3 columns - 1 each for Time Activated, Time Acknowledged, Time Cleared. This makes it much easier to track alarm status at a glance - if the Ack and Cle...