WIN-911 Feature Requests

In some systems an event can occur to generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functiona...

If the alarms are orphaned and are no longer present in the parent SCADA system, we keep seeing those alarms in the Win911 mobile app. The users should have the ability to delete these alarms from the app.

It is really important to our Organization to be able to use the same Authorization Code when we are answering Win-911 alarm calls. Multiple people answer the same phone lines and it will create a lot of confusion if they need to remember what cod...

Currently in the 2021 software, we need to create multiple entries in the contacts list for the same user. Since Win911 requires a new authorization code, the same user needs to remember a different code for each phone number. The legacy Win911 ...

When using a Notify All block in a workflow, it would be very helpful to be able to specify a set of methods to use. For example, one may want to first notify everyone with the Operator role via email and SMS then notify everyone with the Operator...

In V7 we had the ability to bypass alarms separate from the SCADA system so that the end user could easily bypass nuisance alarms, or alarms that cannot be fixed right away. In the newer versions (for iFix anyway) shelving is now the preferred wa...

I would like to have win-911 application developed that will automatically sync configurations between a HOT Backup Pair. so that if you make a change on the primary server it automatically updates the configuration on the backup server.

Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...

I'd like to use Subscription (InTouch) for thousands of alarms and import only a few (less than 100) tags to use for reports.