WIN-911 Feature Requests

Improvement request: Notification has Strategy ID instance ID column. It would be useful if showing strategy Name instead of string of letters and numbers. See attached sample.

Some of our clients show active alarms present in their Win911 Mobile App that aren't actually active alarms in SCADA or Win911. Somehow the re-notification got missed and there's no way of clearing the false active alarm in the app.

The Schedules feature is a great feature for deciding when, who, and how to call people. I wish there was a way to use an Outlook calendar directly as a configured schedule. Our maintenance uses an already exiting outlook calendar to track vacatio...

As an Operator, it will be beneficial to have the ability to disable or shelve alarms in WIN-911 Interactive. Our current option is to create alarms to point to the "Do Not Notify" strategy, but does not always work in a dynamic alarm environment.

We are having occasions were an alarm gets out of sync with the alarm provider. It will not go away, as the Strategy has already ended. Also, we have operators that "Request All Alarms" and get alarms that have not triggered a Strategy yet. The...

I would like to view alarm history in the mobile app instead of alarms being automatically removed.

Recommend to have setup for number of Repeat times for alarms broadcast in Local announcer.

Allows operator to see if Win911 is actively connected to the alarm source. Aids in diagnosing Win911 issues. A visual notification on the screen would let operator know Win911 has lost ability to actively alarm. Also a notifier via SMS, email, vo...

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...

Customers that have rotating shifts. Makes it much easier to put people on and off the dialer without having them go into works space.