WIN-911 Feature Requests

If the alarms are orphaned and are no longer present in the parent SCADA system, we keep seeing those alarms in the Win911 mobile app. The users should have the ability to delete these alarms from the app.

Operators select from a drop down list of schedules and often select an incorrect schedule from the list. This results in them not getting alarms a the correct times. Please add a filter to the schedules drop-down list in the Contacts Utility same...

It would be useful if WIN-911 could write a status tag "active" or "standby" to FactoryTalk. This tag could be used on a SCADA screen to show that the system is actually working. Why is this a difficult feature to do?

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...

In previous version of WIN-911 we had the option to configure alarm notifications to notify only users that received an indication that an alarm has transitioned from active/unacknowledged to active/acknowledged. In the latest version of WIN-911 w...

Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...

I would like to have win-911 application developed that will automatically sync configurations between a HOT Backup Pair. so that if you make a change on the primary server it automatically updates the configuration on the backup server.

I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.

V7 migration users often select bits from alarm packed words. This is not available right now. PLC or SCADA programming is needed which is bothersome.

I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...