WIN-911 Feature Requests

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1 Vote

Allow Multiple Mobile Connections with the Same Email Address

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functiona...

Created 29 Nov 10:02pm

0
5 Vote

Add option to acknowledge multiple alarms

In some systems an event can occur to generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.

Created 9 Nov 04:19pm

0
2 Vote

View/Edit Workflows

Is the only way to view or edit workflows to put them into a Notification Policy?The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-...

Created 10 Nov 03:34pm

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6 Vote

Voice Contact Authorization Code "we ne the ability to use the same code with multiple contacts"

It is really important to our Organization to be able to use the same Authorization Code when we are answering Win-911 alarm calls. Multiple people answer the same phone lines and it will create a lot of confusion if they need to remember what cod...

Created 23 Sep 04:59pm

1
2 Vote

Allow multiple numbers assigned to one contact/authorization code

Currently in the 2021 software, we need to create multiple entries in the contacts list for the same user. Since Win911 requires a new authorization code, the same user needs to remember a different code for each phone number. The legacy Win911 ...

Created 9 Nov 12:59pm

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4 Vote

Notification method option for Notify All block

When using a Notify All block in a workflow, it would be very helpful to be able to specify a set of methods to use. For example, one may want to first notify everyone with the Operator role via email and SMS then notify everyone with the Operator...

Created 4 Oct 08:08pm

2
10 Vote

Ability to Delete Orphaned alarms for Win911 Mobile App

If the alarms are orphaned and are no longer present in the parent SCADA system, we keep seeing those alarms in the Win911 mobile app. The users should have the ability to delete these alarms from the app.

Created 29 Jun 08:17pm

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3 Vote

Automatic WIN-911 Startup After Server Power Outage Without Needing to Log On

The idea would be that WIN-911 services start up automatically after a server power outage without needing a user to log on first.

Created 29 Sep 10:42pm

0
1 Vote

Logview to have more functions of alarm management

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit...

Created 4 Nov 03:56am

0
5 Vote

Have WIN-911 write a status tag to FactoryTalk SE

It would be useful if WIN-911 could write a status tag "active" or "standby" to FactoryTalk. This tag could be used on a SCADA screen to show that the system is actually working. Why is this a difficult feature to do?

Created 8 Jul 09:48pm

3